Keep solar equipment performing through measured inspections and planned servicing. An upgrade should begin with the existing system ratings and a record of the problem or additional demand.
Start with a clear site brief
Separate a seasonal reduction in solar resource from equipment faults by comparing relevant operating data. A useful service report describes the test conditions and the measurements behind its conclusions.
- Installed panel, inverter, controller and battery model numbers
- Single-line diagram and commissioning records if available
- Fault history, monitoring screenshots and changes in loads
- Access arrangements and existing warranty conditions
What the service can include
The final quotation should identify the work included, the documents supplied and the responsibilities that remain with the owner. We develop the scope from your site information and assessment findings rather than assuming one package suits every project.
- Visual and performance assessment by competent personnel
- Review of alarms, connections, protections and monitoring data
- A compatible repair or upgrade proposal
- Post-work checks, configuration records and user guidance
What determines the cost?
Access, diagnostic time, replacement parts, communications equipment, warranty arrangements and compatibility-driven changes affect the work required.
Compare quotations on the same basis. Ask whether mobilisation, materials, testing, taxes, commissioning and aftercare are included. Where the work depends on findings that are not yet available, agree how the price or design will be updated before the next stage.
What to check before committing
Adding panels or batteries without checking electrical and communication limits can damage equipment. Do not open live equipment or reset protective settings repeatedly to suppress an unresolved fault.
A useful handover
Ask for a dated service record, identified faults, component changes, new settings, verification readings and recommended follow-up.
Nominate the person who will operate or maintain the system and make sure they can explain the normal operating sequence, when to isolate equipment and who to contact if readings or performance change.
For your property or organisation
We plan projects for homes, farms, NGOs, schools, public institutions and businesses. Kenyans living abroad can nominate a local representative and agree documented approvals before work starts. The site remains in Kenya; your residence country helps us coordinate communication.
Find your county planning page or choose the guide for your organisation.
Questions to ask
Can you quote before visiting the site?
We can discuss an initial scope from your records and objectives. A firm installation or construction scope may require an assessment and the missing technical information. Any initial estimate should state its assumptions.
Which county do you cover?
Send the project county, nearest town and site pin. We confirm access, mobilisation and the practical delivery arrangement for the requested work before accepting the scope.
Can a Kenyan abroad coordinate the project?
Yes. Agree one authorised decision maker, a local access contact and the evidence needed for each milestone. State your residence country and time zone on the enquiry form.
